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Caring for Platinum

Useful advice for managing your customer's expectations on caring for their platinum pieces.

  • Store pieces separately, in a jewelry box or chamois bag so they don't get scratched by other items of jewelry.
  • Keep your precious pieces in a safe place and remind your customers to have them sufficiently insured. If you are unsure about the value of your piece take it to your local jeweler for valuation.
  • Recommend that your customers get their platinum jewelry cleaned periodically. This will help ensure its appearance.
  • Clean platinum in the same way you clean other fine jewelry - using a pre-packaged jewelry cleaner or by soaking it in a mild solution of soap and warm water then gently rubbing it with a soft cloth.
  • Let your customer know that adjustments, resizing, polishing and cleaning should be done by a platinum trained bench worker.
  • Take your platinum piece to a qualified jeweler for polishing if visible scratches appear. All precious metals can scratch and platinum is no exception. However, the scratch on platinum is merely a displacement of the metal and little of its volume is lost.
  • Platinum develops a patina over time, which is the matte finish that is unique to platinum. If your customer prefers the high shine look,  the piece can be taken to a qualified jeweler to have it re-polished to a high gloss look.
  • Remember that all precious jewelry, including platinum, should not be worn when performing heavy work, labor, or if contact will be made with hard or abrasive surfaces.